Ordering a Telegram bot and AI agent in Namangan: how the work goes
Short answer: to order a Telegram bot and an AI agent, go to an IT team that will clarify the task, draw up a written plan and start with a trial stage. One such team in Namangan is UFLEX: it builds Telegram bots and AI agents and works in Uzbek, Russian and English, in text and voice.
Telegram bot and AI agent: what is the difference
- A regular Telegram bot works with buttons and ready answers: taking orders, a catalogue, a request form, reminders.
- An AI agent understands freely written text or a voice message and does work: it records an order in the database, builds a report and messages the right person.
In many projects both work together: the bot gives a convenient interface, the AI understands a complex request.
Why a business needs it
- Replies to customers at any time (price, address, order status).
- Orders and requests land in your CRM or inventory program automatically.
- A manager asks for a report in Telegram — for example by voice, "How much did we sell today?" — and the bot calculates from the database and answers by voice.
- Assigning tasks to staff and confirming they are done.
- Reminders and notifications.
How to order
- Request. Leave a request on the site or message us on Telegram at @ulugbek_mirdadaev; describe the task in a sentence or two.
- Defining the task. Together we decide what the bot does, which system (CRM, inventory, POS) it connects to and whether AI is needed.
- A written plan. Features, price, timeline and who does what are put in writing.
- A trial stage. You look at and try the first stage, then we continue.
- Launch and training. We launch the bot and train your staff.
- Support. After delivery, bugs are fixed free for one month.
The domain and server are registered in the client's name — details on the How we work page.
What the price depends on
The price depends on the task and the systems to connect: a buttons-only bot, a bot connected to a CRM and an AI agent differ. If AI is used, there is also a monthly cost for the AI model, with a limit set on it. We state the exact price and timeline in writing once the task is clear.
Uzbek language and voice
The AI agent understands both text and voice messages in Uzbek. We have our own service for turning Uzbek speech into text, so messages with dialect are processed too. We check quality on your real data at the start of the project.
FAQ
Can I order a Telegram bot in Namangan? Yes. UFLEX is based in the Namangan region: in Namangan and the districts we come to meetings ourselves, and we work with other cities remotely.
Does the bot connect to the website and CRM? Yes. A request from the site lands in the CRM and the manager gets a Telegram notification — everything works as one system.
Is there a ready AI assistant? Yes — Abdullajon: an AI manager in Telegram that you can try free for 3 days.
How quickly will the bot be ready? It depends on the task. We state the timeline in writing once the task is clear.