Telegram bot development — bots for orders, notifications and staff control

A Telegram bot lets customers use your service without installing an app. Through a bot you can take orders, requests and enquiries, report order status, and send a receipt or an invoice. When richer screens are needed, we build a Telegram Mini App (Web App): the catalog, cart and forms open inside Telegram just like a regular website.

We write bots in Python (aiogram) or Node.js (grammY) and store data in PostgreSQL. A bot does not live on its own: it shares one database with your CRM, inventory system or admin panel. For example, a roofing materials store sends customer notifications through Telegram, and a café with its own production runs a supervisor bot. We also build bots that serve several companies at once.

Topshiriqchi is a good example. A manager assigns tasks to employees through the bot, the employee confirms completion with a video, and the manager sees the results in one place. The system is multi-company: each company works with its own staff and tasks separately. A bot like this makes staff control simple and transparent, without paperwork or endless phone calls.